Guru
5.6/10$216/yr moreBest mid-market scaling, free-tier into All-in-One at $15 per user
Free for 3 users with 50 cards; knowledge cards plus AI Answers for small teams.
| Plan | Monthly | Annual | What you get |
|---|---|---|---|
| Free Tier | Free | — | Up to 3 users with 50 cards and basic AI suggestions for small teams. |
| All-in-One | $15.00/mo | $180.00/yr | Unlimited cards with AI Answers and Salesforce, Zendesk, Slack integrations. |
| Enterprise | $35.00/mo | $420.00/yr | Custom AI workflows with analytics, SSO, and dedicated CSM. |
Guru is the mid-market scaling AI search pick and the right call for teams that started small on free tier and scaled into mid-market with cards-first curation discipline. Founded 2013 in Philadelphia. The wedge for mid-market readers on the cards-first lens: free tier to All-in-One scaling path provides a smooth growth ramp from three users to hundreds, with knowledge cards format preventing source-document staleness that auto-indexed alternatives depend on.
Free covers three users plus fifty cards plus AI Answers plus Slack and Chrome integration. All-in-One ships at fifteen dollars per user monthly with unlimited cards plus AI Answers plus Salesforce, Zendesk integrations. Enterprise covers custom AI workflows plus SAML SSO plus dedicated CSM. Most mid-market teams that started small on Guru Free land on All-in-One for production scale.
The trade-off versus Glean is connector breadth; Guru has fewer integrations than Glean's hundred-plus. The trade-off versus Bloomfire is workflow shape; Guru is cards-first while Bloomfire is KM-first hosting content natively. For mid-market teams with cards-first curation discipline scaling from small-team free tier, Guru is the right call.
Pros
- Free tier to All-in-One scaling path supports growth from 3 to hundreds of users
- All-in-One at fifteen dollars per user monthly is the cheapest mid-market entry tier
- Knowledge cards format prevents stale information versus auto-indexed sources
- Slack and Chrome integration on every tier for daily-driver capture pattern
- Salesforce, Zendesk integrations on All-in-One for service teams
Cons
- Cards-first model requires team curation discipline at scale
- Fewer connectors than Glean hundred-plus or Bloomfire integrations
Best for: Mid-market teams scaling from Guru free tier with cards-first curation discipline that prefer canonical knowledge cards over auto-indexed sources.
- Privacy & residency
- 8
- Search speed
- 8
- Setup complexity
- 9
- Value
- 10
- Support
- 7